Web content management in Sitecore

They are not just web editors. They are our Sitecore heroines. They will selflessly manage products for you, add new articles and videos, create news, set up discount coupons and special offers. Accurately and systematically correct, no amateurism. They nurture the content they are entrusted with so that even after a Sitecore update or website redesign it continues to look the way it is supposed to look. 

Sitecore can do a lot, but it can still happen that your content doesn't fit any box. We will design and program anything for you, no matter if it's a contest, a questionnaire or a loyalty club.

We will be your right hand when communicating with the web developers and your IT team. We speak both, your language and theirs. So it's a piece of cake for us to understand what you need and to write a bulletproof assignment for them. Or perhaps to name exactly the source of the errors that are bothering you.

We regularly monitor new versions, functionalities and fixes of Sitecore CMS. We will arrange the update directly with your developers, no matter if they are from the Czech Republic or abroad, and we will monitor the result.

We use Siteimprove to regularly check your website in order to quickly spot and fix everything from typos to code errors. After each major release, we also take care of the user acceptance testing (UAT). We carefully click through the entire website and make sure the content is displayed correctly.

Thanks to the web analytics data, we regularly evaluate campaigns and special offers, monitor user reactions to competitions, videos or articles. With this information at hand, we can propose improvements for the future.

We will do the preparation work for you. We are experienced in A/B testing and sending email newsletters, as well as in their subsequent evaluation and continuous improvement.

Queries from customer support can be easily forwarded to us such as: Why didn't I receive the newsletter? When will my loyalty program points be loaded? Why can't I choose my prize? We will prepare a set of answers to the standard questions and we will handle the complex ones. We will find out, explain and fix whatever necessary. 

Control of customer generated content. Sitecore helps us to make sure that the reviews on the web or social networks do not violate your rules. We always have an overview of what users are posting, we can react immediately, encourage positive feedback and put out fires.